Check any error codes in Microsoft Store.For more details, visit How to Repair or Reset Microsoft Store or Clear Windows Store Cache in Windows 11/10. You can run an application, wsreset.exe, as the administrator. If your Microsoft account is a business account, try the Microsoft Store for Business. If your Microsoft account is connected to an educational institution, try installing Shapr3D from the Microsoft Store for Education. Use a different Microsoft Store if you have the Educational or Business license for Shapr3D.Refer to Which version of Windows operating system am I running? on how to check the OS version and Update Windows to update it. Your device should be running a version of Windows 10, version 2004 or later. Check if your Windows version is compatible with Shapr3D.If you don’t remember your password, visit Reset a forgotten Microsoft account password for tips on password recovery. Note : Your Microsoft Store account might not be the same account you use to log in to your Windows device. If you're not, select the user icon at the top right to sign in. Make sure you're signed in to the Microsoft Store with your Microsoft account.If you prefer to install from the Microsoft Store, try these tips: For more details, visit Download Shapr3D. You can download the standalone installer through the Shapr3D website.
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